Hayes Mansion San Jose, Curio Collection By Hilton, San Jose

The hotel had a mix of positives and negatives. The rooms were decent but lacked that luxury feel expected in such a building. The service was friendly and helpful, but there were some issues with using the room key. The location was beautiful but had some difficulties functioning smoothly. The dining options were below expectations in quality.

Staying at this hotel felt like a mix of old charm and new comfort. The rooms, despite being in a beautiful old mansion, were modern and spacious with a sitting area and a balcony, though some minor maintenance issues were present. The service was a bit lacking in terms of attention to detail but redeemed by friendly staff who offered amenities like borrowing a basketball. The location, with orchards and ranches nearby, was a unique and lovely setting. The dining experience had its highs and lows, with exceptional food yet overpriced breakfast options. The facilities were adequate and met basic needs, though some areas could use improvement.

The hotel had some great features, like soft sheets and spacious rooms, but unfortunately, there was a loud event that affected the comfort. The banquet hall hosting the Bollywood equivalent of a rock concert was disruptive to the overall experience.